Shipping Protection

1. Smart Carbon-Fiber Heating
We use efficient carbon-fiber heating elements that warm up fast and spread heat evenly across key zones. No cold spots, just smooth, consistent warmth right where you need it.

2. Multiple Heating Zones & Temperature Settings
Heat is delivered through several zones — like the back and abdomen — so your whole body feels cozy. Choose from three heat levels (low, medium, high) with a simple button press to match your comfort.

3. Long-Lasting Battery Power
The rechargeable 7.4 V battery keeps your hoodie heated for hours: around 3–4 hours on high, 5–6 hours on medium, and up to 8 hours on low. You can even use the same battery as a power bank to charge your phone on the go.

4. Built for Everyday Life
Made with a soft cotton-poly blend and fleece lining, it’s designed for comfort and easy care. Just remove the battery, zip it up, and toss it in the wash — simple as that.

1. Remove the Battery
Always unplug and remove the battery pack before washing. Make sure the power cable is tucked inside the pocket and secured.

2. Gentle Wash Only
Make sure to use a laundry bag when machine washing. Machine wash on a gentle cycle with cold water. Avoid bleach, fabric softeners, or harsh detergents — they can damage the heating elements.

3. Air Dry
Hang or lay flat to dry naturally. Do not tumble dry, wring, or iron the hoodie. High heat can harm the internal wiring.

4. Store Safely
When not in use, store your hoodie in a cool, dry place and make sure the battery is fully charged and disconnected.

5. Keep It Simple
Follow these steps and your heated hoodie will stay soft, reliable, and ready to keep you warm season after season.

At Havn Clothing, we’re committed to getting your cozy essentials to you as quickly as possible.

Processing Time:
All orders are processed within 2–3 business days after payment is confirmed. You’ll receive a tracking number once your order has shipped.

Shipping Time:
Standard shipping typically takes 8–12 business days after processing. We partner with trusted carriers such as USPS, UPS, and FedEx to ensure reliable delivery.

Shipping Costs:

We offer Free Shipping on all U.S. orders — no minimum purchase required.

Holiday Delays:
Please note that during holidays or periods of high demand, shipping times may be slightly longer. We appreciate your patience and understanding as carriers manage increased volumes.

If you have any questions about your order or shipping status, feel free to reach out to our support team — we’re always here to help keep things cozy.

We want you to love your Havn Thermal Hoodie — but if it’s not a perfect fit, we’ve got you covered.

You have 30 days from the date of delivery to request a return for a full money-back refund. To start a return or ask a question, just email our friendly support team at info.havnclothes@gmail.com and we’ll help you out right away.

All items should be returned in their original condition and packaging. Once we receive your item, your refund will be processed back to your original payment method.

We’re here to make things easy and keep your experience cozy — always.